Financial technology company Wise has confirmed that it is cooperating with the Brussels prosecutor’s office after being asked to respond to questions about its business operations, according to a company statement.
The London-listed firm said it is working with authorities but stressed that no specific findings have been presented so far and that the inquiry remains at an early stage. It added that any speculation about potential allegations would be premature.
Wise Group PLC, which is listed on the London Stock Exchange under the ticker Wise, said the engagement with Belgian authorities is part of standard procedures that apply to regulated financial institutions operating across Europe.
The company explained that its European operations are based in Belgium under the EU “passporting” system, which allows financial services firms licensed in one EU country to operate across the European Economic Area. As a result, regulatory and law enforcement inquiries are typically handled through Belgian authorities.
Wise said it regularly interacts with regulators and law enforcement agencies as part of its compliance obligations. It noted that financial institutions are required to respond to official information requests and submit suspicious activity reports when necessary.
The company also emphasized that a significant portion of its workforce is dedicated to preventing financial crime. According to Wise, around one-third of its global employees work in compliance, fraud prevention, and customer protection roles.
Wise reported that it serves more than 19 million active customers worldwide and processes approximately 4.7 million transactions per day. The company also operates under more than 80 regulatory licences across different jurisdictions, reflecting its broad international footprint.
The statement was issued in response to recent media reports, although Wise did not specify which publications triggered the clarification or what exact allegations were being referenced. The company reiterated that it cannot comment on unverified claims while an inquiry is ongoing.
Belgian authorities have not publicly disclosed details of the investigation or confirmed any wrongdoing. The Brussels prosecutor’s office has also not issued further comments regarding the scope or nature of the questions directed at the company.
Wise said it will continue to cooperate fully with authorities and provide updates to shareholders if and when there are material developments that require disclosure under market rules.
The company’s operations in Europe remain central to its global business model, particularly its cross-border payment services, which allow customers to send and receive money across multiple currencies at lower costs than traditional banks.
Regulatory scrutiny of financial technology firms has increased in recent years as authorities seek to ensure compliance with anti-money laundering rules and cross-border payment regulations. Companies operating in multiple jurisdictions are often required to coordinate closely with national regulators.
Wise stated that it remains committed to maintaining strong compliance standards and transparency with regulators as it continues its operations across global markets.
For now, the inquiry remains ongoing, with no conclusions reached and no formal findings announced by authorities in Brussels.
