Jaguar Land Rover has told staff to stay home until Tuesday as it deals with the fallout from a cyber attack.
The weekend breach forced the company to shut down critical IT systems. That step disrupted both vehicle production and sales.
Factories in Halewood, Solihull, and Wolverhampton remain closed. Managers warn the suspension could last longer as the situation is reviewed.
production and sales under pressure
Car sales have been heavily disrupted, though some transactions still went through, according to people familiar with the matter.
Jaguar Land Rover, owned by India’s Tata Motors, turned off systems on Sunday to limit potential damage.
The company is restoring them gradually. Experts describe the process as highly complex. Temporary work-arounds support some functions while core systems remain offline.
The timing worsens the situation. September usually brings strong demand as customers collect vehicles with new registration plates.
suppliers and garages face challenges
The disruption has spread to suppliers. Many reduced operations and criticised Jaguar Land Rover for weak communication.
Independent garages also struggle. Owners of Jaguar and Land Rover vehicles risk long delays when ordering replacement parts.
James Wallis of Nyewood Express in West Sussex said he cannot access the parts database.
“That system covers every model,” he explained. “Without it, I cannot order or repair vehicles.”
He added: “If the source is offline, repairs stop. Cars remain idle. Customers wait.”
hackers claim responsibility
On Wednesday, a hacker group claimed the attack. Earlier this year, the same collective targeted Marks and Spencer.
The group, believed to be teenagers, calls itself “Scattered Lapsus$ Hunters.” Members said they infiltrated Jaguar Land Rover’s systems.
They posted two images online. One showed guidance for charging issues. The other displayed internal logs.
A cybersecurity expert said the screenshots suggested access to restricted information.
Jaguar Land Rover confirmed it is investigating. So far, no evidence shows that customer data has been stolen.
digital security plan questioned
In 2023 Jaguar Land Rover signed a five-year £800m deal with Tata Consultancy Services. The contract focused on improving cybersecurity and digital systems.
The shutdown raises fresh doubts about that strategy. It also follows profit losses linked to rising costs from US tariffs.
